Privacy Policy

Privacy Policy

The confidentiality of your personal data is one of the main concerns of EFFRENE SRL, headquartered in Turda, Romania, as a data controller.

This document aims to inform you about the processing of your personal data in the context of using the website http://georgianazahan.com, which will be referred to hereafter as "the site."

1. Categories of Processed Personal Data

A. If you are a customer of the site, EFFRENE SRL will process your personal data, such as:

Full name
Phone number
Email address
Billing address
Delivery address
Data regarding your use of the site (e.g., behavior/preferences/habits within the domain)
Any other categories of data you provide directly when creating a user account, placing an order, or using the site in any way.

If you create a user account using your Facebook or Google account, we will process the public profile data displayed by those applications, such as your username and email address.

If you choose to create a user account before completing an order, we will request your email address to automatically create an account. If you do not complete the order, your email and other provided data will not be stored, and the account will be automatically deleted.

B. If you are a visitor of the site, EFFRENE SRL will process the personal data you provide:

Directly, when using the site, such as through contact forms, questions, or complaints.
Indirectly, including:
- IP address
- Browser type
- Navigation duration
- Search history
- Operating system
- Language preferences
- Pages viewed
- Clickstream data (URLs visited before, during, and after using the site)
- User behavior and interactions (e.g., scrolling, clicking, mouse movements).

2. Purposes and Legal Grounds for Processing

A. If you are a customer, EFFRENE SRL processes your data to:

Fulfill contractual obligations, such as processing, validating, shipping, invoicing orders, and handling returns.
- Legal ground: Contract execution. Refusal to provide data may prevent us from fulfilling the contract.
Comply with legal obligations, including tax and record-keeping obligations.
- Legal ground: Compliance with legal requirements.
Marketing activities, such as sending commercial communications via email or SMS about our products and services.
- Legal ground: Your consent (which you can provide when creating an account or later).
- Opt-out: You can unsubscribe via links in emails/SMS or in your account settings.
Analytics and improvements, such as analyzing website functionality and consumer preferences to enhance user experience.
- Legal ground: Our legitimate interest in improving customer experience.

B. If you are a visitor, EFFRENE SRL processes your data to:

Send marketing communications via email or SMS about our products and services.
- Legal ground: Your consent (you can subscribe via the newsletter form).
Handle complaints, inquiries, and monitor traffic to improve the website experience.
- Legal ground: Our legitimate interest in maintaining and improving the site.

3. Data Processing Duration

Your data will be processed as long as necessary for the purposes mentioned above.

For customers: Data will be processed for the duration of the contractual relationship and afterward as required by legal obligations (e.g., financial records must be kept for 10 years).
For account deletion: If you delete your account, this will also unsubscribe you from marketing communications. However, data will not be automatically deleted unless you request it.
For marketing consent withdrawal: We will stop processing your data for marketing but will not affect processing conducted before consent withdrawal.

4. Disclosure of Personal Data

We do not rent or sell your personal data to third parties.

However, we may share data with:

Service providers (e.g., hosting, IT services, delivery services), who are contractually required to keep data confidential.
Public authorities, in cases where disclosure is required by law.

5. Transfer of Personal Data

Your data may be transferred outside Romania, but only to EU countries that comply with data protection regulations.

6. Your Rights

As a data subject, you have the following rights under GDPR:

Right to information – To be informed about how your data is processed.
Right of access – To obtain details about the processing of your data.
Right to rectification – To request corrections of inaccurate or incomplete data.
Right to erasure ("right to be forgotten") – Under certain conditions, you can request data deletion.
Right to restriction of processing – In specific circumstances, you can request restricted data processing.
Right to data portability – To receive your data in a structured format and request its transfer to another provider.
Right to object – You can object to data processing, including for marketing purposes.
Right not to be subject to automated decision-making, including profiling.
Right to lodge a complaint with the National Authority for Personal Data Processing or competent courts.

For any additional questions regarding how personal data is processed and to exercise the rights mentioned above, please contact us at the following email address: hello@georgianazahan.com

7. Minors’ Privacy

We do not knowingly contact or collect information from individuals under the age of 18. The website does not intend to request any type of information from individuals under the age of 18.

If, by mistake, we come into possession of such information and we are notified of this, we will obtain the appropriate parental consent to use this information or, if this is not possible, we will delete the information from our servers.

If you wish to inform us about the receipt of information regarding individuals under the age of 18, please contact us via email at hello@georgianazahan.com

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy. In the event of major future changes, you will be notified via email (if possible) or through a specific message displayed on the website.

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